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About Karuri Jewellers

Karuri Jewellers is different because we offer you an exquisite range of fine jewellery designs from India and a unique and hassle free online shopping experience that you're sure to enjoy.

All our jewellery are manufactured in India.

No, we don't have a print catalog as of now.

No, we do not offer any additional discounts. Our all inclusive MRP is lower than most stores. Our products are offered directly from the manufacturer and with no overheads like rent, inventory costs, etc. We are able to pass on this benefit to all our customers by way of honest and competitive prices.

You may contact our Customer Care team at +91 9811-430-495 or contactus@karurijewellers.com and they will help you with a customized gift card. Our discount vouchers or gift certificates are not applicable on Coins.

It might so happen that we discontinue certain pieces or relocate it to some other page. However, we will try our best and make it available for you. Contact Karuri Jewellers Customer Care team.

Delivery

Karuri Jewellers provides free shipping on all items within India.

For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. We have several products under the Same Day Shipping section. These are ready to ship products and will be delivered to your address within 2 to 10 business days. You may browse these products here: Express Delivery

The rest of our products are 'Made to Order' and it takes us 2 to 19 business days to safely deliver these jewellery pieces to you. This includes the time taken to individually handcraft each product and ship it to your delivery address.

Please note that the business days mentioned do not include Sundays and festive holidays.

We process the national delivery only through reputed insured couriers like Bluedart. Please check if we deliver to your pincode. If there is no courier service available in your area, we do apologize for the inconvenience caused.

Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services like Bluedart for orders within India. Please do not accept any package that has been tampered with.

Currently, we take orders for delivery only in India.

Until your order is ready to be shipped, you can change the shipping address. Please contact our Customer Care team at 9811-430-495 for assistance.

For orders that are ready for dispatch, we will be able to reship it to your new address as soon as the consignment is returned back to us.

Returns and Exchanges

Our 15-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 15 days of the date of delivery. Yes, it's that simple. We can only accept the product without custom engraving, in its original condition and with the certification.

This is, however, applicable for orders within India only.

No. When we said, we'll return the money you paid in full, we meant it.

We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 15-day money back policy.

This is, however, applicable for orders within India only.

1. Contact our customer care team at +91 9811-430-495.

2. As soon as we receive your request we will courier you a Karuri Jewellers tamper proof package. This will come pre-printed with our return address and unique serial number. It will also have your Name and Address on the outside return area.

3. Secure your jewellery with the original packing materials and certificate in the tamper proof package provided by Karuri Jewellers. Note that once the package is sealed, it cannot be opened unless destroyed.

4. Once your package is ready, just contact our customer delight team and we will send a courier to pick it up from you.

5. In some locations,it may so happen that our logistic partners do not offer a reverse pick up. In such case,we will share the nearest location of our logistic partner where you can drop your tamper proof package of Karuri Jewellers jewellery.

You will not be charged anything for this return shipping. In case, there are any expenses incurred by you, please send us a scanned copy of the receipt and we will be happy to reimburse these to your Karuri Jewellers account.

Once your returned item is received by Karuri Jewellers, your refund or new item will be processed.

We offer a Lifetime Exchange & Buy-back on all purchases made from Karuri Jewellers, within India. The product along with the original product certificate, can be returned for buy-back or exchanged basis its current market value, with deductions towards making charges and Rs.500 for return shipping charges. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.

For details, click here

Jewellery

Please call our Customer Care team and they will be able to help you. You can customize the gold karatage and the diamond colour-clarity combination online as per your choice.

Please call our Customer Care team and they will help you with possible choices.

Yes, we do have a selection of chains to offer you. After you select a pendant, click on 'Buy Now'. This will take you to the shopping bag, where details of your pendant will be given along with an option to browse for chains. Please note, that the price mentioned near the pendant is for the pendant only, you would need to buy the chain for it separately.

After selecting your pendant, please click on "BUY NOW" and then browse for an 18Kt Yellow or White gold chain

Yes, we are accept orders for custom sizes.

You can use the drop down menus in our top navigation bar to browse by piece type or by gem. We also have very powerful text search. Just type what you are looking for in the search box in the upper right-hand corner of the site. You can find colors, styles, and price ranges this way also.

Your jewellery will arrive in exclusive Karuri Jewellers gift boxes.

All diamond and gemstone jewellery bought from Karuri Jewellers.com is certified by SGL, IGI, GIA or HKD and all gold jewellery bought from Karuri Jewellers.com is BIS hallmarked, some of the most respected and trusted diamond grading bodies in the world.

Yes we can arrange a duplicate for you for Rs 500. It will come with copy/duplicate written across the certificate as a watermark. For delivery outside India, we will be charging an additional 20 USD as shipping charges.

Incase your ring does not fit well, we will be happy to replace it with a new ring in the new size, with free to and fro shipping. If it is a bigger ring you require, we will only charge you the additional price of the new ring, as listed on our website. For a smaller ring, we will be happy to refund you the additional amount paid by you while placing the initial order. This is applicable on re-sizing requests received within 30 days of shipping date.

Currently, this service is available for orders within India only.

Absolutely! Our products are offered with no overheads like rent and inventory costs, so we happily pass on the benefit to our customers.

Making an online purchase

Please follow these simple steps:

1. Select your piece of Jewellery and 'Add to your Shopping Bag'.

2. Click on 'Secure Checkout' if you have finalized your order, else 'Continue Shopping'.

3. Enter your Email Address and Name on the Secure Checkout Screen and proceed for Billing and Shipping.

4. Enter your shipping details and continue to the Payment Options.

5. Select your Mode of Payment and Place the order.

6. You will receive an order confirmation email to the e-mail you provided while placing your order.

Sure.You can browse through our designs on the website and order your selected design by phone. Our customer Care representative would help you place the order. Please contact them at +91 9811-430-495

Yes. Your order confirmation will be sent to the e-mail you provide while placing your order.

Please contact our Customer Care team at +91 9811-430-495 to cancel your orders.

Please log in to your Karuri Jewellers account and track your order in the "Order History" section of your account.

Payments

Karuri Jewellers offers multiple methods to make payments for your order: Credit Card & Debit Card and Net Banking.

All Credit/Debit card details remain confidential and private. Karuri Jewellers and our trusted payment gateways use SSL encryption technology to protect your card information.

There are no hidden costs or additional shipping charges. The total price mentioned on the product page next to the photograph is the final price. What you see is what you pay.

Prices on Karuri Jewellers.com are subject to change without notice. Please expect to be charged the price for the Karuri Jewellers merchandise you buy as it is listed on the day of purchase

We accept VISA and Master Card (Indian cards only). You will need to key in your 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow.

All Credit/Debit card details remain confidential and private. Karuri Jewellers and our trusted payment gateways use SSL encryption technology to protect your card information

The refunded amount will be directly credited to your bank account after we receive your jewellery. Please mail or call our customer care team with your bank account and IFSC code which can be found printed on your cheque book.

After Purchase Questions

All sales prices are final and Karuri Jewellers does not price match. All our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time and our prices do too.

We offer complimentary ring resizing within 7 days from shipping date. If the design doesn't permit resizing, we will replace the ring free of cost with a new ring of the new size. Beyond 7 days from date of shipping, if the design permits, we can resize the ring for a small charge. This is applicable for orders within India only.

If there are any problems with the quality of the workmanship of your piece we'll repair it free of charge and pay the shipping too. If you damage a piece, we'll repair it for you for a very reasonable fee plus shipping: we want you to enjoy your piece, not have it sitting in a box! If you are still not satisfied with product, you can return the product to us within 15 days, we have a 15-day No questions asked Money Back Policy.

This is applicable for orders within India only.

Of course, but we don't recommend it. We can't accept returns of items that have been modified by someone else. Having someone else work on a piece also voids the 15 day money back and lifetime exchange policy, because these kinds of modifications, when done incorrectly, can damage the gems or the strength of the setting.

Gift card

1. Valid for a period of 12 months from the date of purchase.

2. Any balance amount left in a used gift card can be reused within the validity period.

3. Upto 3 gift cards can be used in single transaction.

4. Gift card brought on the website is valid for all products available on www.KaruriJewellers.com

5. To redeem this gift card on www.KaruriJewellers.com, please use the Gift Card option on the payment page and enter the above card number and card pin while placing the order. Any balance amount left on the used gift card can be reused within the validity period.

6. For return of products purchased using gift cards, the money returned will be credited in form of Xclusive Credits to the customer.

7. Karuri Jewellers is not responsible if the gift card is lost, stolen or used without permission.

8. The gift cards cannot be replaced, refunded or exchanged for cash.

9. Karuri Jewellers is the final authority on the interpretation of these rules. Products and services are subject to availability. * Xclusive Points and Xclusive Credits can't be used to purchase gift cards.

Policies

Our 15-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 15 days of the date. Yes, It's that simple .We can only accept the product without custom engraving, in its original condition and with the certification. This policy is applicable on orders within India only.

Will you withhold some shipping charges when I return the product within 15 days?

No. When we said, we'll return the money you paid in full, we meant it.

Will I have to pay for shipping the product back to you?

We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizings, exchanges, or refunds for all products within the 15-day money back policy.


How do I return the product to Karuri Jewellers within 15 days?

1. Call our customer delight team to place your return request.

2. We will courier a Karuri Jewellers tamper proof package to you. This will come pre-printed with our return address and unique serial number. It will also have your Name and Address on the outside return area.

3. Secure your jewellery with the original packing materials and certificate in the tamper proof package provided by Karuri Jewellers. Note that once the package is sealed, it cannot be opened unless destroyed.

4. Once your package is ready, just call our customer delight team and we will send a courier to pick it up from you.

5. Once your returned item is received by Karuri Jewellers, your refund or new item will be processed.

*not applicable on coins

Our 15-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a 100% full refund or exchange and we will also pay for the shipping to and fro.

This policy is applicable on orders within India only.

We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 15-day money back policy. If you prefer just call our customer delight team and we will send a courier over to pick it up from you. Please note, this is applicable on orders within India only.

Karuri Jewellers provides free delivery/shipping on all items within India. Our delivery date depends on the product selected as well as the shipping address. We have several products under the Same Day Shipping section. These are ready to ship products and will be delivered to your address within 2 to 10 business days.

You may browse these products here: Express Delivery

The rest of our products are ‘Made to Order’ and it takes us 2 to 19 business days to safely deliver these jewellery pieces to you. This includes the time taken to individually handcraft each product and ship it to your delivery address.

Please note that the business days mentioned do not include Sundays and festive holidays.

Transit Insurance

All goods will be fully insured by Karuri Jewellers until they reach you, so your purchase is 100% safe.


Customer Care

Need help? Think we could have done something better?

We are listening and happy to do what we can to improve. Please let us know.

We can be reached at contactus@KaruriJewellers.com or at +91 9811-430-495 between 10 am-8 pm, 7 days a week.


Our registered office address is:

Karuri Jewellers

11/412,A-2,Lalita Park, Laxmi Nagar,Delhi 110092, India


Ring Size Guide !