Our 15-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 15 days of the date. Yes, It's that simple .We can only accept the product without custom engraving, in its original condition and with the certification. This policy is applicable on orders within India only.
Will you withhold some shipping charges when I return the product within 15 days?
No. When we said, we'll return the money you paid in full, we meant it.
Will I have to pay for shipping the product back to you?
We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizings, exchanges, or refunds for all products within the 15-day money back policy.
How do I return the product to Karuri Jewellers within 15 days?
1. Call our customer delight team to place your return request.
2. We will courier a Karuri Jewellers tamper proof package to you. This will come pre-printed with our return address and unique serial number. It will also have your Name and Address on the outside return area.
3. Secure your jewellery with the original packing materials and certificate in the tamper proof package provided by Karuri Jewellers. Note that once the package is sealed, it cannot be opened unless destroyed.
4. Once your package is ready, just call our customer delight team and we will send a courier to pick it up from you.
5. Once your returned item is received by Karuri Jewellers, your refund or new item will be processed.
*not applicable on coins
